Your privacy is important to us. Alliance Business Solutions values your interaction with our business, and the trust you place in us when you share your personal information. We do not sell, trade or lease your personal information under any circumstances. We limit the collection of personal information to what we need to know in order to achieve our goal of providing quality and valuable information, products and/or services.
This Policy describes our practices regarding the privacy of information that we collect through this Website, which is hosted and operated from Canada. This Policy does not govern the collection of information by any parent, subsidiaries, sponsors or affiliated companies.
1. Information Gathered Through this Website
Alliance Business Solutions gathers two basic types of information through our Website: “Personal Information”, being information from which an individual can be identified, and “Aggregate Information,” from which an individual cannot be identified.
a. Personal Information. You are not ordinarily required to register or provide Personal Information in order to access our Website, however certain functionalities may require registration. We collect Personal Information from you only when you voluntarily provide it to us – for example, in contacting us through this Website, signing up for email updates, newsletters and announcements, answering surveys and polls, entering contests, raffles and similar promotions, and purchasing our products and/or services. Personal Information may include your contact information (such as your name, email address, postal address, and/or telephone numbers), as well as your payment information, such as credit card number and expiration date (“Payment Information”), which we collect if you wish to purchase any product or service made available through our Website (“Transaction”).
i. Server Log Files. Your Internet Protocol (IP) address is an identifying number that is automatically assigned to your computer by your Internet Service Provider (ISP). Collecting IP addresses is standard practice on the Internet and is carried out automatically by many websites. This number is identified and logged automatically in our server log files whenever you visit our Website, along with the time(s) of your visit(s) and the page(s) that you visited. We use the IP addresses of all Visitors to calculate Website usage levels, to help diagnose problems with the Website’s servers, and to administer the Website. We may also use IP addresses to communicate or to block access by Visitors who fail to comply with our Terms of Service.
iii. Pixel Tags. Our Website may use so-called “pixel tags,” “web beacons,” “clear GIFs” or similar means (collectively, “Pixel Tags”) to compile aggregate statistics about Website usage and response rates. Pixel Tags allow us to count users who have visited certain pages of the Website, to deliver branded services, and to help determine the effectiveness of promotional or advertising campaigns. When used in HTML-formatted e-mail messages, Pixel Tags can tell the sender whether and when the e-mail has been opened.
b. Aggregate Information. When you visit and interact with this Website, Alliance Business Solutions and third parties whom we have contracted to provide services to Alliance Business Solutions, may collect anonymous information from three sources: server log files, cookies, and pixel tags.
2. Use and Disclosure of Information Through this Website
a. Personal Information. We may use your Personal Information in any of the following ways.
i. Communications. We encourage Visitors to contact us with questions and comments. Personal Information may be used in order to respond to your questions and comments.
ii. Business Purposes. We may also use your Personal Information for internal business purposes, such as analyzing and managing our operations. The Personal Information you provide through this Website may be combined with other information you provide to Alliance Business Solutions (via online or offline means), with demographic information and other information that is publicly available, or with other information about you that Alliance Business Solutions may otherwise obtain online or offline.
iii. Third Party Service Providers. We work with third parties who provide services, including website hosting, credit card processing, data analysis, newsletter services, promotional activities, and other administrative services. We may share your Personal Information, including your Payment Information, with such third parties for the purpose of enabling such third parties to provide their respective services.
iv. Transactions. When you take part in a Transaction through this Website such as purchasing a product and/or service, we may collect Payment Information from you related to such Transaction as well as other Personal Information such as a shipping address so that we can send you the product and/or service you have purchased. We may use your Personal Information or Payment Information in order to complete the Transaction and, if applicable, to fulfill your purchase. We may also provide such Payment Information to third parties as necessary to complete your Transaction (for example, to process your credit card.) We do not retain Payment Information as acquired through this Website, and as soon as the Transaction has been completed, your Payment Information is securely destroyed.
v. Contests, raffles and other promotions. We may operate contests, raffles and similar promotions through this Website that may require online registration (which may include name, email, user ID and password). We typically ask you for certain Personal Information when you enter and, if applicable, win a contest, raffle or similar promotion. We may share this Personal Information with third parties sponsors of such contests, raffles and promotions (irrespective of whether it is hosted by us), or otherwise in accordance with the rules applicable to such contest, raffle or promotion. You should carefully review the rules of each contest, raffle and promotion in which you participate through this Website, as they may contain additional important information about Alliance Business Solutions’ or a sponsor’s use of your Personal Information. To the extent that the terms and conditions of such rules concerning the treatment of your Personal Information conflict with this Policy, the terms and conditions of such rules shall govern.
vi. Special Promotions and Product Information. In addition, Alliance Business Solutions may use your Personal Information to provide you with email updates and announcements concerning our products, services and special promotions. You may opt-out of receiving these messages from us at any time (see “Contact Us” below and/or use the unsubscribe mechanism provided in the relevant means of communication.)
vii. Critical Communications. From time to time we may use your Personal Information to email you important information regarding your Transactions, or changes to our terms, conditions, and policies (“Critical Emails”.) Because this information may be critical to your use of this Website, you may not opt-out of receiving these emails.
viii. Miscellaneous. We may disclose your Personal Information if we believe that we are required to do so: (i) by law; (ii) to comply with legal process or governmental requests; (iii) to enforce our Terms of Service; (iv) to protect our operations; (v) to protect the rights, privacy, safety or property of Alliance Business Solutions, you or others; and (vi) to permit us to pursue available remedies or limit the damages that we may sustain.
b. Aggregate Information. We analyze Aggregate Information in order to enhance website security, track the popularity of certain pages of this Website, the success of our email notifications, traffic levels on this Website and other usage data, all of which helps us to provide content tailored to your interests, improve the Website and related services and to otherwise enhance your experience on the Website. We may share Aggregate Information with affiliated entities and other third parties.
3. Update Information